Terms of Service
Last updated: January 1, 2026
These Terms of Service ("Terms") govern your use of the nextwavemarketingllc.com website and any communications you receive from Nextwave Marketing LLC ("Nextwave," "we," "us," or "our"). By using our website, contacting us, or opting in to SMS messages from us, you agree to these Terms.
These Terms cover the company website only. Individual products operated by Nextwave Marketing LLC — including SidecarChatter (sidecarchatter.io) and Emm AI (emmai.tech) — are governed by their own product-specific terms.
1. About Nextwave Marketing LLC
Nextwave Marketing LLC is a U.S.-based software company that designs, builds, and operates AI-native products. We use the company website and direct communication channels (including SMS) primarily to support our customers and inform them about the services they have purchased or subscribed to.
2. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to use our services or opt in to receive SMS messages from us.
3. Acceptable Use
You agree not to:
- Use our website or services for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our website, services, or other users
- Copy, modify, or distribute our content without permission
4. SMS / Text Messaging Program Terms
By providing your mobile phone number and opting in, you agree to receive SMS / text messages from Nextwave Marketing LLC on the terms below.
Program description
Nextwave Marketing LLC operates an SMS program used exclusively for customer support and account notifications related to our products. We do not send promotional or marketing messages through this program.
Message types you may receive
- Account notifications (login alerts, security warnings, password reset confirmations)
- Customer support replies and ticket updates
- Billing reminders and payment confirmations
- Service announcements that affect your account or use of our products
Opt-in
You opt in by explicitly providing your phone number and consent — for example, by checking an opt-in box during product signup, replying to a confirmation prompt, or providing your phone number to our support team for the express purpose of receiving SMS.
Message frequency
You will receive up to 10 messages per month based on your account activity and the events you choose to be notified about. Frequency may be lower during inactive periods.
Carrier and rates disclosure
Message and data rates may apply. Messages are sent through your mobile carrier, and standard carrier message and data rates may apply based on your wireless plan. Nextwave Marketing LLC is not responsible for any carrier charges incurred. Supported carriers include all major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
Opt-out
You can opt out of SMS at any time by replying STOP to any message you receive from us. After replying STOP, you will receive a one-time confirmation message and will not receive further SMS unless you opt back in.
Help
For help with the SMS program, reply HELP to any message, or email support@nextwavemarketingllc.com.
Privacy
Your privacy is important to us. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. See our Privacy Policy for full details.
5. Intellectual Property
All content on this website — including text, graphics, logos, and software — is the property of Nextwave Marketing LLC or its licensors and is protected by U.S. and international intellectual property laws. You may not use, reproduce, or redistribute any content without our written permission, except as permitted by applicable law.
6. Third-Party Links
Our website may link to third-party websites, including our product sites. We do not control and are not responsible for the content, policies, or practices of those third-party sites.
7. Disclaimer of Warranties
Our website is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
8. Limitation of Liability
To the fullest extent permitted by law, Nextwave Marketing LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of our website or our SMS program.
9. Indemnification
You agree to indemnify and hold harmless Nextwave Marketing LLC and its officers, employees, and agents from any claims, damages, or expenses arising from your use of the website, your violation of these Terms, or your violation of any rights of another party.
10. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date. Continued use of our website or SMS program after changes are posted constitutes your acceptance of the updated Terms.
11. Governing Law
These Terms are governed by the laws of the United States and the state in which Nextwave Marketing LLC is registered, without regard to conflicts-of-law principles.
12. Contact
If you have questions about these Terms or our SMS program, contact us at:
Nextwave Marketing LLC
Email: support@nextwavemarketingllc.com
Web: nextwavemarketingllc.com